Last updated: May 12, 2026
DemoBites offers a generous free tier so you can evaluate the platform before committing to a paid plan. If you do upgrade and are not satisfied, we offer a straightforward refund policy with no questions asked.
If you purchase a paid subscription and are not satisfied for any reason, you may request a full refund within 14 calendar daysof your purchase date. No conditions, no qualifiers, if you're within the 14-day window, you are entitled to a refund.
Depending on your location, you may have additional statutory cancellation and refund rights that apply regardless of this policy. These include, but are not limited to:
Where your statutory rights provide a longer or more favorable refund period than our policy, the statutory rights prevail.
You may cancel your paid subscription at any time from your account settings. Upon cancellation:
We offer a free tier that includes a limited number of demos and access to all core features, including Demo Studio, Release Showcases, and Pulse. We encourage you to use the free tier to evaluate whether the Service meets your needs before upgrading to a paid plan.
Refund requests are handled by Paddle, our Merchant of Record:
Refunds are typically processed within 3 to 5 business days for card payments and within 48 hours for PayPal, using the original payment method.
All payments are processed by Paddle.com Market Limited (“Paddle”), our Merchant of Record. Paddle handles billing, invoicing, sales tax, and refund processing. For billing inquiries or disputes, you may contact Paddle directly at paddle.net or reach out to us at team@demobites.com.
For questions about this policy, contact us at team@demobites.com.
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